Selling on Treet
List It (UK Only)
Take a few pics, answer some questions, and submit for review.
Sell It, Post It
After it’s sold, we’ll email you a prepaid shipping label to post it.
It's Payday
Get 110% brand credit for every item you sell.
Seller FAQs
Why should I sell my items here?
Joanie Preloved is the official destination for buying and selling our secondhand items. This is where our secondhand community lives, which means you’ll get the best value for your item and be able to sell it fast.
How do I list an item for sale?
Listing your item is easy! Simply click “Sell Your Item” in the upper right-hand corner, create an account (tip: use the same email you’ve used to purchase from Joanie Clothing), and go through the listing process.
Once you’ve added all of the applicable information, click “Submit” for the post to be reviewed within 24 hours. After it’s reviewed and approved, it will go live. If there are any issues, you’ll receive an email asking to make changes before it can be accepted.
How does the listing review process work?
The Treet Team reviews every item before it goes live. They’re verifying several things about your post:
Your pictures are accurate and high quality
Any quirks are accurately described
The condition you selected accurately reflects your image
The product is an authentic piece
How do I ship my item after someone purchases it?
After someone purchases your item, you’ll receive an email that includes a prepaid shipping label for you to print and use to ship your item within 7 days. The cost of the shipping label is paid for by the Buyer.
What are the fees for selling my items here?
As a Seller on Joanie Preloved, you have
two
choices for receiving your funds: cash or credit back to Joanie Clothing.If you choose store credit, there is
no fee
! In fact, Joanie Clothing will give you a bonus 10% in store credit. (i.e. Selling an item for £100.00 gives you £110.00 credit back toJoanie Clothing
.)If you choose cash, the fee is
20%
. (i.e. Selling an item for £100.00 gives you £80.00 cash.) This fee is paid directly to Treet.How and when do I get paid?
Once your item is delivered and verified (manually by the buyer or auto-verified after 72 hours — whichever is first), you’ll receive an email asking how you’d like to redeem your funds: cash or credit. You can make your preferred selection by logging into your account and going to ‘Your Listings’.
To redeem your funds as credit, you’ll receive an email immediately upon verification with your discount code for use on
.How does the store credit work?
We issue store credit as discount codes to be redeemed on
. You’ll receive the code via email upon selecting the credit option. This credit will be valid for a single checkout onJoanie Clothing
. While you can buy multiple items at once with your credit, you will not be able to use the same code again. Make sure to use all of it within one purchase. Discounts cannot be stacked. Credit does not expire.If you’ve earned multiple discount codes and would like them combined, feel free to contact us at — we’re happy to help!What happens if someone submits a Misrepresentation Claim?
If your Buyer submits a Claim, we will notify you immediately and will review it in accordance with our Treet Protection Policy. Your funds will be on hold until a decision has been reached. If the Claim is accepted, we provide the Buyer with a prepaid shipping label to print and ship within 72 hours. If the Claim is rejected, we will automatically disburse your funds.
Am I protected if my item gets lost or stolen?
As long as the item is initially scanned in by the post office, you’ll be paid in full if it were to get lost or stolen anywhere on its journey.
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Buy and sell Joanie Clothing from your peers. Treet is our partner to help manage this amazing peer-to-peer secondhand experience.